VerifyHuman SaaS Dashboard Guide
Complete guide to using the VerifyHuman dashboard for monitoring, managing, and optimizing your verification system.
π Dashboard Overview
The VerifyHuman Dashboard is your central command center for managing API keys, monitoring usage, upgrading plans, and analyzing verification patterns.
Access: app.verifyhuman.io/dashboard
π Usage Statistics
Main Metrics Panel
Real-time Statistics Display:
- Current Plan: Free, Starter, Growth, or Enterprise
- Verifications Used: Progress toward monthly limit
- Verifications Remaining: Available credits this billing cycle
- Usage Percentage: Visual progress bar with color coding
- Green (0-50%): Healthy usage
- Yellow (51-80%): Moderate usage
- Red (81-100%): High usage, consider upgrading
Usage Progress Example:
Current Plan: Starter (1,000/month)
Verifications Used: 756
Verifications Remaining: 244
Usage Progress: 75.6% ββββββββββββββββ
Detailed Analytics
Verification Trends:
- Daily verification volume over last 30 days
- Success vs. failure rates
- Peak usage times and patterns
- Geographic distribution of verifications
Performance Metrics:
- Average verification processing time
- API response times
- Error rates by category
- Throttling incidents
Billing Cycle Information
Billing Details Panel:
- Cycle Start Date: When current billing period began
- Next Reset Date: When verification count resets
- Days Remaining: Until next billing cycle
- Projected Usage: Estimated usage based on current trends
β‘ Upgrade Prompts & Notifications
Low Usage Warnings
80% Usage Alert:
β οΈ Usage Warning
You've used 80% of your monthly verifications (800 of 1,000).
Consider upgrading to avoid service interruption.
[View Plans] [Dismiss for 24h]
95% Usage Critical Alert:
π¨ Critical Usage Alert
You've used 95% of your monthly verifications (950 of 1,000).
Upgrade now to prevent verification failures.
[Upgrade Now] [View Usage]
Quota Exceeded Notifications
Hard Limit Reached:
π΄ Verification Limit Exceeded
Your monthly quota has been reached. New verification requests will be rejected until you upgrade or wait for the next billing cycle.
Monthly Reset: January 15, 2024 (in 12 days)
[Upgrade Plan] [Contact Support]
Plan Recommendations
Smart Upgrade Suggestions:
- Growth Pattern Detection: "Based on your usage trend, you'll exceed your limit in 8 days"
- Seasonal Adjustments: "Usage increased 150% this month, consider upgrading"
- Cost Optimization: "Growth plan would save you $47/month based on current usage"
π‘οΈ Throttling & Security Logs
Throttling Dashboard
Throttling Overview:
- Active Throttles: Currently throttled IP addresses/users
- Throttling Events: Recent throttling incidents
- Top Throttled IPs: Most frequently throttled addresses
- Throttling Effectiveness: Blocked malicious attempts
Throttling Event Log:
[2024-01-15 10:30:15] IP 192.168.1.100 throttled - 5 failures in 3 minutes
[2024-01-15 10:28:45] User ID 12345 throttled - Multiple verification attempts
[2024-01-15 10:25:30] Throttle reset for IP 192.168.1.50 - Successful verification
Security Incident Tracking
Suspicious Activity Alerts:
- Rapid verification attempts from single IP
- Unusual geographic patterns
- Multiple failures from same user account
- API key abuse patterns
Security Actions Available:
- Block IP Address: Temporarily or permanently block suspicious IPs
- Disable API Key: Deactivate compromised API keys
- Manual Review: Flag accounts for manual verification
- Rate Limit Adjustment: Modify throttling sensitivity
Fail Logs & Analysis
Verification Failure Analysis:
- Failure Reasons: No face detected, multiple faces, low confidence
- Failure Patterns: Time-based, geographic, device-based trends
- Recovery Rates: How many users succeed after initial failure
- Fraud Indicators: Patterns suggesting automated attacks
π API Key Management
API Key Dashboard
API Key Overview:
- Active Keys: Currently enabled API keys
- Key Usage: Request volume per API key
- Last Used: Most recent API key activity
- Key Performance: Success rates by API key
Creating New API Keys
Key Generation Process:
- Click "Generate New API Key"
- Configure Key Settings:
- Key Name (for identification)
- Environment (Production/Testing)
- Rate Limits (custom limits)
- IP Restrictions (optional)
- Copy Credentials:
- Client Key:
pk_live_...(public) - Client Secret:
sk_live_...(private - shown once)
- Client Key:
API Key Security
Security Features:
- IP Whitelisting: Restrict API keys to specific IP addresses
- Referrer Restrictions: Limit usage to specific domains
- Rate Limiting: Custom rate limits per API key
- Automatic Rotation: Schedule regular key rotation
Key Management Actions:
- π Regenerate: Create new secret for existing key
- βΈοΈ Suspend: Temporarily disable API key
- ποΈ Delete: Permanently remove API key
- π View Analytics: Detailed usage statistics
π³ Billing & Subscription Management
Subscription Management
Billing Controls:
- View Current Plan: See active subscription details
- Upgrade/Downgrade: Change plans instantly
- Billing History: Download invoices and payment records
- Payment Methods: Manage credit cards and billing info
Usage-Based Billing:
- Overage Protection: Optional auto-upgrade when limits exceeded
- Usage Alerts: Email notifications at 80%, 95%, 100% usage
- Billing Analytics: Cost per verification trends
Payment & Invoicing
Billing Features:
- Automatic Billing: Monthly/yearly subscription billing
- Invoice Downloads: PDF invoices for accounting
- Tax Handling: Automatic tax calculation by location
- Multiple Payment Methods: Credit cards, ACH, wire transfer (Enterprise)
π Advanced Analytics
Conversion Funnel Analysis
Verification Funnel Metrics:
- Verification Attempts: Total verification requests
- Processing Success: Requests successfully processed
- Face Detection: Images with faces detected
- Verification Pass: Final verification success rate
- Token Usage: How many tokens are actually validated
Geographic Analytics
Global Usage Dashboard:
- Verification Volume by Country: Heat map of global usage
- Regional Success Rates: Verification success by geography
- Time Zone Analysis: Peak usage times by region
- Compliance Tracking: GDPR, CCPA compliance by region
Integration Performance
Platform-Specific Analytics:
- WordPress Sites: Verification rates by WordPress version
- API Integrations: Performance by integration type
- Mobile vs. Desktop: Device-based verification patterns
π Notification Settings
Alert Configuration
Available Notifications:
- π§ Email Alerts: Critical issues, usage warnings, security incidents
- π± Slack Integration: Team notifications for important events
- π Webhook URLs: Custom endpoints for real-time notifications
- π Daily Reports: Automated usage and performance summaries
Notification Types:
- Usage Warnings: 80%, 95% quota usage
- Security Alerts: Throttling events, suspicious activity
- System Status: Planned maintenance, outages
- Billing Notifications: Payment confirmations, failed charges
Webhook Configuration
Custom Webhook Setup:
{
"event": "verification.completed",
"webhook_url": "https://your-app.com/webhooks/verifyhuman",
"secret": "whsec_your_webhook_secret",
"events": [
"verification.completed",
"verification.failed",
"throttling.triggered",
"quota.exceeded"
]
}
π― Performance Optimization
Optimization Recommendations
Dashboard Suggestions:
- API Key Optimization: Unused keys, rate limit adjustments
- Integration Efficiency: Identify slow or problematic integrations
- Cost Optimization: Plan recommendations based on usage patterns
- Performance Tuning: Suggestions for faster verification processing
Health Monitoring
System Health Indicators:
- π’ Healthy: All systems operational
- π‘ Warning: Minor issues, monitoring closely
- π΄ Critical: Service disruption, immediate attention needed
Performance Metrics:
- Average Response Time: API endpoint performance
- Uptime Percentage: Service availability
- Error Rates: Failed request percentage
- Queue Length: Verification processing backlog
π Support & Help
In-Dashboard Support
Help Resources:
- π¬ Live Chat: Real-time support during business hours
- π Knowledge Base: Searchable help articles
- π₯ Video Tutorials: Step-by-step integration guides
- π§ Ticket System: Submit detailed support requests
Contact Options
- Billing Questions: billing@verifyhuman.io
- Integration Help: integrations@verifyhuman.io
- General Support: support@verifyhuman.io
The VerifyHuman dashboard provides comprehensive control and visibility into your verification system. For additional help with any dashboard features, contact our support team or check the live chat feature in the bottom-right corner of the dashboard.